RETURNS & EXCHANGES

FOR U.S. ORDERS

If you’re not totally obsessed with your Beautyofjuliet.com purchase, return or exchange is not for free (return shipping or handling fees) within 30 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 10 business days for the credit to appear on your account.

  • When you return your purchase to Beauty of Juliet Limited by mail within 30 days of the purchase date, you will receive a refund to your original payment method for the price of the item(s).
  • Unfortunately, we can’t accept returns or issue refunds after 30 days.
  • We are unable to accept returns on Beautyofjuliet.com items that have been opened. Please contact our Customer Service team should you need further assistance or have any questions.

HOW TO RETURN OR EXCHANGE YOUR ITEM(S)

  1. Fill out the Returns + Exchanges form. Place the completed form with your item(s) in the original Beautyofjuliet.com packaging, or any well-padded envelope or box.
  2. Create and print your RETURN LABEL, and attach it securely to the package.
  3. Seal up the box and drop it off in the US mail!

Once you’ve created a return label and sent it back to us,  Look out for an email confirmation—we’ll let you know when your return is received and processing! We are unable to accept returns on items that have been opened.

MAIL YOUR RETURNS TO

Beauty Of Juliet Limited Returns Department

Any questions about your return? Contact Beauty Of Juliet Limited Customer Service via EMAIL (Sales@beautyofjuliet.com) or via phone at +44.203.026.1334 or +1 416 628 8540 Operating hours are from 9am – 4pm EST, 7 days a week, excluding holidays.

FOR INTERNATIONAL ORDERS

Unfortunately, we can’t offer merchandise exchanges on orders shipped internationally. Only credit back to the original form of payment is available.

If you’re not totally obsessed with your Beautyofjuliet.com purchase, you can return it within 30 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges and any additional fees. In special cases, if you’re returning a purchase, you may be eligible for a refund of a portion or all of the duties and taxes from your local customs office. Contact that office directly for details. Please note it may take up to 10 business days for the credit to appear on your account.

Send your item via traceable method to the following address:

Beauty Of Juliet Limited Returns Department

Sorry, we can’t accept COD deliveries.

Any questions about your return? Contact Beautyofjuliet.com Customer Service via EMAIL (Sales@beautyofjuliet.com) or via phone at +44.203.026.1334 or +1 416 628 8540 Operating hours are from 9am – 5pm EST, 7 days a week, excluding holidays.